Banks don't consider the people behind a bank account

It seems almost a weekly occurrence now for me to hear about how another business owner I know of looses the battle to keep their business afloat because of the banks.

In general many of these businesses are not bad they actually could be and often have been successful. Experienced staff, orders and a good customer base isn't enough to keep the bank of your back for many business owners.

If a bank decides almost overnight to call in your overdraft its fairly inevitable that you will loose your business and all it means to you, your family and your staff. Its usual for many business owners to have a business overdraft for times in the year or month when expenditure rises above income. Over the year this often sorts itself out. But without an overdraft it can mean paying staff or suppliers is not possible.

If banks are unwilling to consider supporting your business even with a full order book it seems many businesses will have to go the same way. I wonder just how the government's current schemes for business owners will help in these situations.

Maybe banks need to be a bit more supportive to these business owners and help them by giving them the support and advice they need to make their businesses more stable during this unsettled time. Every time a business ceases to trade their staff loose a job, any suppliers owed money will have an impact on their business and the owner will have the difficulty of coming to terms with the upset and personal loss.

Mind you last week I tried to open a new business account with my business bank of over 10 years and they cant even be bothered to call me back so with customer care like that its no surprise they don't care about the real people behind a business bank account.

When will banks get it right?