Dr Shibby showed the world just how easy it is for business owners to sell even when they are a new start up business. He also showed it’s the delivery of the product and customer service which enables business owners to make a profit and continue trading. Under sell over deliver should be the name of the game here so you always exceed your client’s expectations.
Mind you at least he could work out the costings. Melissa doesn’t seem to be able to add up, either with or without a calculator. If her team had lost I’m sure she would have been going home. Please don’t give her your spreadsheets Lord Sugar.
A lesson to you all here: business is about ideas, income and profit, and customers are the key to all three.
Daft saying of the week came from Melissa, who decided the task would be about hampers. “Yes” she said all excited “create a hamper that speaks”. Never work with children, animals and talking hampers !!!
